Boring where it counts
Proven tools for the load-bearing parts. Save the novelty for the problem that is actually novel — there is usually only one per project.
FollowCan Technologies is a product engineering company. We build our own platforms and partner with businesses on theirs — mostly where AI and new business models meet older, messier realities.
Software has never been easier to start and never been harder to finish. Frameworks change, platforms shift, and the interesting problem is rarely the one that gets solved first. We started FollowCan Technologies because we kept meeting good businesses stuck with systems nobody wanted to touch.
Our answer is not novelty. It is judgement: knowing which parts of a system deserve engineering effort, which parts should stay boring, and which features should quietly never be built. Two decades in, that is the thing we actually sell.
We spend our time in two places. The first is our own product family — HashtagCMS, MsgBrd.tv, Social Media Manager, and FollowCan, which is still in development. Running our own products keeps us honest: we live with every shortcut we take.
The second is client work in AI and emerging business. That covers assistants and retrieval systems, automation of work that people should not be doing by hand, messaging platforms, and the unglamorous data plumbing underneath all of it.
AI is a genuine shift, and it is also the most over-applied tool of the decade. We use it where it removes real work — summarising, classifying, retrieving, drafting, routing. Where a query and a well-placed index would do the job for a fraction of the cost, we will tell you that instead. The interesting engineering is almost always in the system around the model, not the model itself.
Proven tools for the load-bearing parts. Save the novelty for the problem that is actually novel — there is usually only one per project.
If a deadline is fiction or a feature is a mistake, you hear it from us in week one, not in the retrospective.
Shipping is the middle of the story. We build for the person maintaining it two years from now, because often enough that person is us.
You talk to the engineers building your system. Nothing gets lost being relayed through a layer of account management.
We built our careers on open source. HashtagCMS is our contribution back, and it stays open.
Opinions about performance are cheap. We would rather profile the thing and let the numbers end the discussion.
Tell us what you are trying to do. If we are the right team for it, we will say so — and if we are not, we will tell you that too.